<rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>telegraphretreat</title><description>telegraphretreat</description><link>http://www.telegraphretreat.com.au/blog</link><item><title>Telegraph Retreat Cottages top off successful year with second TripAdvisor Certificate of Excellence</title><description><![CDATA[Telegraph Retreat Cottages has finished the financial year as it began with a TripAdvisor Certificate of Excellence reflecting two successive years of excellent ratings. This award is made only to holiday accommodation providers that consistently receive reviews from customers rating them as excellent. Telegraph Retreat Cottages has this financial year been awarded entry to the Hall of Fame at the North Coast Tourism Awards, Silver at the NSW Tourism Awards for Hosted Accommodation and a<img src="http://static.wixstatic.com/media/dbd85d_831293b206b24cb1b6a644e79188b960%7Emv2.jpg/v1/fill/w_361%2Ch_271/dbd85d_831293b206b24cb1b6a644e79188b960%7Emv2.jpg"/>]]></description><dc:creator>Melanie Marshall</dc:creator><link>http://www.telegraphretreat.com.au/single-post/2017/06/21/Telegraph-Retreat-Cottages-top-off-successful-year-with-second-TripAdvisor-Certificate-of-Excellence</link><guid>http://www.telegraphretreat.com.au/single-post/2017/06/21/Telegraph-Retreat-Cottages-top-off-successful-year-with-second-TripAdvisor-Certificate-of-Excellence</guid><pubDate>Wed, 21 Jun 2017 03:07:21 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/dbd85d_831293b206b24cb1b6a644e79188b960~mv2.jpg"/><div>Telegraph Retreat Cottages has finished the financial year as it began with a TripAdvisor Certificate of Excellence reflecting two successive years of excellent ratings. This award is made only to holiday accommodation providers that consistently receive reviews from customers rating them as excellent. Telegraph Retreat Cottages has this financial year been awarded entry to the Hall of Fame at the North Coast Tourism Awards, Silver at the NSW Tourism Awards for Hosted Accommodation and a Recognition of Excellence award from independent booking site HotelsCombined with a perfect rating of 10/10. These awards feature a combination of industry accolades and customer reviews and reflect the hard work and dedication that we put into running our small family business. A big thanks to all our customers that took the time to review us and contributed to this award.</div></div>]]></content:encoded></item><item><title>HotelsCombined recognise Telegraph Retreat amongst the best hotels in Australia</title><description><![CDATA[HotelsCombined, the Australian based hotel meta-search company, has started an extensive survey covering different types of accommodations within Australia. This survey is based on gathering data from millions of guest reviews, and translating them to an official Recognition of Excellence. The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the]]></description><dc:creator>Melanie Marshall</dc:creator><link>http://www.telegraphretreat.com.au/single-post/2017/04/23/HotelsCombined-recognise-Telegraph-Retreat-amongst-the-best-hotels-in-Australia</link><guid>http://www.telegraphretreat.com.au/single-post/2017/04/23/HotelsCombined-recognise-Telegraph-Retreat-amongst-the-best-hotels-in-Australia</guid><pubDate>Sun, 23 Apr 2017 03:46:25 +0000</pubDate><content:encoded><![CDATA[<div><iframe src="//static.usrfiles.com/html/6bb6e8_f6529ebb43f36b5c9a01383038818861.html"/><div>HotelsCombined, the Australian based hotel meta-search company, has started an extensive survey covering different types of accommodations within Australia. This survey is based on gathering data from millions of guest reviews, and translating them to an official Recognition of Excellence. The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the following criteria: • At the time of judging, a winner is rated 9.0/10 or over with a minimum of 50 certified customer reviews.</div><div>• No major customer service problems, nor recurring or unresolved issues were identified. Moreover, HotelsCombined is taking in great consideration the way the hotel staff answered the Hotels communication team, demonstrating their commitment in providing quick assistance. Telegraph Retreat boasts a high satisfaction rating among guests and travel industry experts, receiving 79 reviews for an impressive rating of 10.0 out of 10. The property manager said: “We are delighted to be recognised by HotelsCombined with the Certificate of Excellence - and a 10/10 rating is amazing!” “We are thrilled to be working with the best hotels in Australia and Telegraph Retreat is certainly among them” said Chris Rivett, market manager of HotelsCombined Australia “What is different about the Recognition of Excellence is the way information is gathered and analyzed: it all depends on the guest and his or her experience with that particular accommodation.”</div></div>]]></content:encoded></item><item><title>Telegraph Retreat Cottages Earns 2016 Tripadvisor Certificate Of Excellence</title><description><![CDATA[Port Macquarie – 20/06/16 – Telegraph Retreat Cottages, the four and a half star country retreat located at Telegraph Point in the Port Macquarie hinterland, today announced that it has received a TripAdvisor® Certificate of Excellence. Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world<img src="http://static.wixstatic.com/media/dbd85d_6c74865d8b5e468c8910c0349f8ac015%7Emv2.jpg/v1/fill/w_326%2Ch_117/dbd85d_6c74865d8b5e468c8910c0349f8ac015%7Emv2.jpg"/>]]></description><link>http://www.telegraphretreat.com.au/single-post/2016/06/24/Telegraph-Retreat-Cottages-Earns-2016-Tripadvisor-Certificate-Of-Excellence</link><guid>http://www.telegraphretreat.com.au/single-post/2016/06/24/Telegraph-Retreat-Cottages-Earns-2016-Tripadvisor-Certificate-Of-Excellence</guid><pubDate>Fri, 24 Jun 2016 05:14:33 +0000</pubDate><content:encoded><![CDATA[<div><div>Port Macquarie – 20/06/16 – Telegraph Retreat Cottages, the four and a half star country retreat located at Telegraph Point in the Port Macquarie hinterland, today announced that it has received a TripAdvisor® Certificate of Excellence. Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveller reviews on <a href="http://www.tripadvisor.com/">TripAdvisor</a> over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience. </div><img src="http://static.wixstatic.com/media/dbd85d_6c74865d8b5e468c8910c0349f8ac015~mv2.jpg"/><img src="http://static.wixstatic.com/media/dbd85d_d2eb13e331d74af7b3db645fca78eab3~mv2.jpg"/><div>Melanie Marshall, owner/operator of Telegraph Retreat Cottages said “Although we regularly get great feedback from our guests about the cottages and customer service while they are here, reviews on TripAdvisor are a guarantee of excellence for potential new customers.”</div><div>&quot;With the Certificate of Excellence, TripAdvisor honors hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions.”</div><img src="http://static.wixstatic.com/media/dbd85d_76648187ab7342e89c88f3d5b6687465~mv2.jpg"/><div>The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.</div><div>About Telegraph Retreat Cottages</div><div>Telegraph Retreat is a multi-award winning NSW rural retreat and farmstay near Port Macquarie on the NSW Mid North Coast. Guests can enjoy a romantic Mid North Coast getaway in one of two secluded cottages or a family holiday in the larger House. All of the cottages have their own outdoor spa to complement a luxury retreat holiday. </div><div>About TripAdvisor</div><div>TripAdvisor® is the world's largest travel site**, enabling travelers to plan and book the perfect trip. TripAdvisor offers advice from millions of travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors***, and 350 million reviews and opinions covering 6.5 million accommodations, restaurants and attractions. The sites operate in 48 markets worldwide.</div><div>TripAdvisor, Inc. (NASDAQ:TRIP), through its subsidiaries, manages and operates websites under 24 other travel media brands</div><div>**Source: comScore Media Metrix for TripAdvisor Sites, worldwide, February 2016</div><div>***Source: TripAdvisor log files, Q1 2016</div><div>Contact:</div><div>Melanie Marshall</div><div>Address: 126 Federation Way, Cooperabung NSW 2441, Australia</div><div>Phone:+61 2 6585 0670</div><div>Mobile: +61 410 131 109</div><div>###</div></div>]]></content:encoded></item></channel></rss>